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Interview (e-learning) - Steve Fiehl, Chief Innovation Officer from CrossKnnowledge - answers our questions

bsoco : Let’s talk about your company. What kind of products or services does it offer?

Steve Fiehl : CrossKnowledge offers a training management platform that allows organisations to deploy various learning formats (not only blended learning and mentored learning, but also communities of practice and interest) and to maximise their return on training investment. We also have a whole range of e-learning content, with a catalogue of over 17,000 resources available in 16 languages focusing on management and leadership, developed with the help of professors from the world’s top business schools. Last but not least, our collaborative platform, Mohive, is an e-learning development tool designed to address all the issues connected to professional training strategies.

bsoco : Who is your software designed for, and what are its key functionalities?

Steve Fiehl : CrossKnowledge solutions are designed for HR, training, and L&D departments. Whatever the training needs, our solutions ensure effective development of the skills required by the organisation:
- by covering all the knowledge in the organisation: expert professional knowledge, informal discussions in communities, best practices, etc.
- by aggregating all forms of training content selected by the organisation: course catalogues, off-the-shelf e-learning content, custom content, games, videos, RSS feeds, etc.
- by disseminating this content via exclusive training formats: blended paths making it possible to alternate face-to-face and distance learning and collective and individual experiences, on-going trainer/learner interactions; mentored “on-the-job” individual training paths; communities of practice focusing on shared aims and training content, encouraging peer-to-peer interactions; self-learning and training on demand, etc.
- all this via a single access portal offering attractive, customised learning experiences.

bsoco : What do you see as the strong points of your company in this competitive market? What makes you different?

Steve Fiehl : All the technology and content we develop is designed to ensure that learning serves corporate strategy and builds a true learning organisation. We invest massively in development and integrate the latest innovations to make sure we respond fully to our clients’ expectations. But as well as functional aspects, we take special care to support the development of training projects, in particular by offering high-level expertise in designing and running courses. We position ourselves as a long-term partner for training departments.

bsoco : What do you think e-learning can bring to an organisation?

Steve Fiehl : Today, distance learning represents an increasing proportion of skills development initiatives: the growth of the sector reflects this. True, in a tense economic climate, organisations see it as a way of streamlining costs; but they are also aware that this type of initiative allows them to train more staff more quickly.

The maturity of organisations with respect to new learning technologies also leads them to think about innovative approaches such as informal learning or the 70/20/10 model.

bsoco : Thank you.

 

 

Publi-reportage - //20