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In our increasingly digital world, empathy and connection are essential tools for establishing more human interactions.

Marie Miyashiro is the newest member of the CrossKnowledge Faculty. Marie believes that meaningful communication and empathy have often been neglected for the sake of efficiency. This groundbreaking collection offers real-world insights as well as practical ways to increase empathy skills organization-wide. It shows how empathy improves productivity, innovation, and profitability. Moreover, by changing the mindset of individuals, teams, and organizations, empathy revolutionizes the workplace.
 

Marie R. Miyashiro is an internationally recognized author, business cnsultant, facilitator, keynote speaker and Nonviolent Communication (NVC) practitioner. Based on broad research on the vitality of organizationsand workplace systems, she has developed an effective organizational model that reveals the advantages of including needs. Her bestselling book,The Empathy Factor – Your Competitive Advantage for Personal, Team, andBusiness Success, was published by PuddleDancer Press in 2011.

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