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Boost your L&D visibility & credibility – The Annual Learning Report

Corporate L&D has evolved over the past 60 years, but one recurring question remains, how do we capture and demonstrate the added value of L&D? Recent interviews with 50+ CLOs reveal that many corporate learning departments struggle to show the organizational impact of their programs. Many think that ROI is not always the best and ultimate metric to determine the value of contemporary L&D.

This article enables you to create your own Annual Learning Report, offering an opportunity to boost your credibility and visibility for key business stakeholders.

ROI is not always the answer

There have been critical discussions around commonly used models, such as the Kirkpatrick’s model, to capture the added value of L&D. This model (Kirkpatrick, 1998), has served as one of the most popular frameworks for evaluating training programs for the last decade. Overall, research finds that Kirkpatrick, Philips and other models measuring ROI, do not fit contemporary L&D due to the lack of attention for continuous learning. As Kaufman 1996) states, the model only focuses on face-to-face training, neglecting other L&D activities such as informal learning. In a previous paper, based on research from Maastricht University, we proposed the Learning Performance Model (LPM) as a better alternative for today’s L&D.

“The real truth about ROI – the Learning Performance Model” describes how contemporary L&D better demonstrates added value with the LPM. As you can see below, the LPM is a two-step model that shows the added value of L&D to business goals, through improved employee performance. The LPM focuses on L&D interventions such as digital and blended learning, face-to-face training, and formal and informal learning directly impacting employee performance (both competence and motivation), resulting in effects on financial and organizational performance. Assuming that the LPM- model better fits to contemporary L&D activities, this article continues answering the question how to demonstrate the added value of learning and development with credible metrics.

Publi-reportage - //20